Total chaos summary report displays credits: about half the amount.

VasiliKoNew Memberregistered: 2011-01-05 Posts: 7

Hello everyone,
My company has a need for urgent contact regards Facebook, strange reports received.
Our Facebook and back databases from logs shows virtual goods sold x
Facebook reports and the summary shows X/2.  That is the first time it happened, and the amount on the report summary is really bellow average daily income.

So we got some chargebacks sane one day without a way to combat it,
Using paypal we get this money back.

Do not contact anyone on Facebook, we filled out the contact forms in the past 2 weeks with the reply,
How you can contact the Facebook?!?!?!

Its impossible to start a business in this way,
We need someone in charge would love if someone could help us,
Phone number/email something answering back.

Thank you

VasiliKoNew Memberregistered: 2011-01-05 Posts: 7

Http://forum.developers.facebook.net/viewtopic.php?id=107195

Okay I see it,
Still we have many other problems that require urgent attention from Facebook,
Not just a talking,

We are very frustrated, as the top on Facebook who pays 30% of income and I expect at least minimal support.

We accept 0, simply can't.

If anyone knows the magic email address/phone number I want to know it.

DvbmozeRegisterednew Member: 2010-05-11mikeurturnPosts: 3_ Moderator but do _from Wyandotte, MIRegistered: 2008-09-12 Posts: 1167website

And * mn ashamed how little Facebook cares about these issues.  They have a woman playing the entire credits and terrible support. Hey Jenna!  I love you.

Facebook needs to hire additional support staff
Moving all your applications of Facebook to avoid severeheadaches
Developer hate operation already in progress.